Frequently Asked Questions


Conventional Loans

  • Must be a single-family home, duplex, 2-4 unit property, condominium, or townhouse
  • DTI of 43% or less
  • Credit score of 640 or higher
  • Money for a down payment

VA Loans

  • Must be a primary residence
  • DTI of 60% or less
  • Credit score of 620 or higher*
  • Money to cover the funding fee**

*While there is NO minimum credit score set by the Department of Veteran Affairs, lenders often set their own requirements.

**Certain applicants like veterans receiving disability compensation may not have to pay a funding fee.

FHA Loans

  • Must be a primary residence
  • DTI of 43% or less
  • Credit score of 500 or higher
  • Money for a down payment
  • Mortgage insurance

USDA Loans

  • Must be a primary residence
  • Must be for a dwelling in an eligible rural or suburban area
  • Meet income eligibility which usually entails being below a certain income limit
  • Be a U.S. Citizen, U.S. non-citizen national or Qualified Alien


Will this hurt my credit?

Yes and no. It will not hurt your credit to see your initial estimates. But, it will ding your credit by a handful of points when you complete a loan application.

How it works: any time that you apply for credit, it lowers your credit score a little bit. However, when you’re applying for a home loan, you have a window of opportunity to shop around without additional hits to your credit, which is how we’re able to provide you multiple offers without added impact.

Also: when you complete our initial application, you’re not actually applying for a home loan yet. You’re simply browsing your home financing options. So, this is risk-free.

Is this free?

Yes, absolutely. We don’t charge anything for our service, so no origination fees or mark-ups on your rate. Note: there are still costs associated with getting a mortgage, such as appraisal fees and lender fees, all of which will be detailed in your loan estimate.

Is my data secure?

We use bank-level security. For both your safety and for regulatory compliance, we have to meet the security standards of all the lenders in our network. This means that all of our data is encrypted and processed over a secure network.

Who sees my application when I submit one?

Every application is reviewed by a licensed mortgage consultant. They work behind the scenes to make sure everything goes smoothly from origination to closing. And yes, if you have any questions or need to discuss strategies, they’re on standby to help.

Why do you have mortgage consultants?

If technology is our front line, then mortgage consultants are our last line of defense. They know which lenders are better at VA loans and which ones can be counted on to process your application quickly. They also know what lenders look for and how to package your application so it presents the fewest hiccups. Basically, they take your specific needs into consideration and make sure your application is presented in the best possible light to the lender.

about us

What is a mortgage marketplace?

It means all of the lenders and products you know with none of the fees or bias. With just one online application, you’ll be able to compare different mortgage programs and lenders. This minimizes the amount of work you’ll have to do and also assures you that you’ll find the most competitive offers on the market.

can you offer better deals than the lenders themselves?

Yes. Many banks and lenders lowball their offer, because they know that most people will simply accept their first or second quote. However, because we’re not a direct lender, we can get you the lowest quotes they’re really willing to offer.

How do you get paid?

We get paid by your lender directly, after your mortgage is funded. Normally, a lot of work goes into originating and verifying your application, so lenders charge between 0.5%–1% of the loan amount to do it. However, because we verify your application for them, they’re able to just pay us a one-time fee. This does not impact the rate they offer you or your closing costs in any way.

Will you share my information with third parties?

No. We will never share your information without your consent. Yes, we gather quotes for you from our network of lenders based on your scenario, but we do that without sharing any personally identifiable information.

Do you help with VA / USDA / FHA loans?

Yes! In short, we help with every type of loan that our network of lenders offer. And since many of them are VA, USDA, and FHA-approved, we’re able to help you compare loan offers too.

Where are you licensed?

We are currently licensed in 3 countries:

  • United States: California, Colorado, Texas, Florida, and soon to be Nevada
  • Australia: New South Wales
  • Canada: Ontario and B.C.


Who might not qualify?

It will be harder to qualify if you have a credit score below 620, have a lot of debt (with a debt-to-income ratio greater than 43% for conventional loans or 50% for FHA loans), or have had any history of delinquencies, foreclosures, or forbearance.

What could affect my chances of getting a mortgage?

You may have more trouble securing a mortgage if you meet any of the following criteria:

  • You are party to a major lawsuit
  • You have an outstanding judgment
  • You defaulted on a federal loan
  • You are an endorser on a note

How can I improve my chances of getting a mortgage?

Our recommendation if you meet any of the aforementioned criteria is to just be transparent with your mortgage consultant. Remember: We’re not here to judge you. In fact, we’re here to help you look good in front of the real judges (i.e. the lenders).

The only thing worse than not qualifying for a mortgage is going through the whole process, only to be denied at the very end. That is, after you’ve already sunk a lot of time and money into the endeavor.

For more tips on how to improve your creditworthiness, take a look at the resources below:

  • For help with foreclosures: FDIC
  • For help with credit score: TransUnion
  • For help with delinquent accounts: Experian
  • For help with court judgments: CFPB
  • For help with default on student loans: Experian

What products and services do you currently not offer?

We can only originate loans where we’re licensed. We are currently licensed in 3 different countries.
  • United States: California, Colorado, Texas, Florida, and soon to be Nevada
  • Australia: New South Wales
  • Canada: Ontario and B.C.
We help with every type of loan that our lenders offer. Currently they do not offer:
  • HELOCs
  • reverse mortgages
  • land loans
  • financing for mobile homes
Lenders are constantly updating their product list, so you can always apply now (it’s risk-free) and explore your options.
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