SYO Mortgage App

About the SYO App

Frequently Asked Questions

• Who sees my application when I submit one?

  Every application is reviewed by a licensed mortgage consultant. They work behind the scenes to make sure everything goes smoothly from origination to closing. And yes, if you have any questions or need to discuss strategies, they’re on standby to help.

• Where do I upload documents?

  Dust off that fax machine — it’s going to come in handy. Just kidding. We’ve developed technology to make the document verification process as secure and as simple as possible. This includes an encrypted mobile app that allows you to submit documents simply by taking a photo. We also have a web app that lets you securely log into your bank or IRS accounts to pull your sensitive data. Your mortgage consultant will let you know exactly what will be required.

• Is my data secure?

  We use bank-level security. For both your safety and for regulatory compliance, we have to meet the security standards of all the lenders in our network. This means that all of our data is encrypted and processed over a secure network.

• Is this free?

  Yes, absolutely. We don’t charge anything for our service, so no origination fees or mark-ups on your rate. Note: there are still costs associated with getting a mortgage, such as appraisal fees and lender fees, all of which will be detailed in your loan estimate.